Search among the top brands by number of locations
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Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Delight performance in the Sri Lanka and how they change over time
See what factors influence Delight performance in the Sri Lanka and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Delight' competitors in the Sri Lanka
An analysis of Delight' competitors in the Sri Lanka
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Delight is in the lower 36% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Delight's market performance is in the lower 36%, indicating a below average market standing. This suggests that Delight captures less foot traffic compared to its competitors. Performance peers in the same percentile range include The Beans Coffee Factory, Giovanni's Pizza, Mr. Burger, Saai Sayan, The English Cake Company, and Nara Thai.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation, crucial for sustainable growth and positive word-of-mouth.
Delight's overall CSAT is 70%, a 3.8 percentage point increase year-over-year, indicating improved customer happiness. In Central Province, CSAT also stands at 70% with the same growth. The CSAT trend shows a rise from 66.67% in June to 77.78% in August, suggesting positive operational changes.
Average check measures the typical transaction value, reflecting pricing strategy and customer spending habits, vital for revenue optimization and profitability.
Delight's overall average check data is unavailable. In Central Province, the average check is 1100 LKR with no growth indicated. The average check fluctuated from 930.56 LKR in June to 1437.50 LKR in July and August, suggesting variability in customer spending.
Outlet count indicates brand reach and market presence, influencing accessibility and brand visibility, essential for market share and expansion strategies.
Delight has 12 outlets in Central Province. This number represents the brand's current physical presence in that region, indicating its capacity to serve customers directly.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and differentiation efforts for market advantage.
Delight's top competitors include Pizza Hut (21.05% cross-visitation), P&S (Perera & Sons) (10.53%), Tandoori Indian Cuisine (7.89%), Original Jinadasa Thalaguli Location (7.89%), and Gami Sisila (7.89%). This indicates that customers who visit Delight also frequent these establishments, highlighting potential areas for competitive focus.
Traffic workload analysis reveals peak hours, enabling efficient staffing and resource allocation to optimize customer service and operational efficiency.
Delight experiences peak traffic workload between 14:00 and 17:00, with the highest workload at 14:00 (53.18%). Traffic is lowest between 0:00 and 5:00. This data suggests optimal staffing levels should be maintained during peak hours to ensure customer satisfaction.
Understanding consumer segments allows for targeted marketing, tailoring products and messaging to specific demographics for increased engagement and ROI.
Delight's customer base shows a slight over-representation of women (101 affinity index) and a slight under-representation of men (99 affinity index). Gen Z is significantly over-represented (448 affinity index), while Gen Y is under-represented (75 affinity index), indicating a strong affinity among Gen Z consumers.