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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Crna Ovca performance in the Serbia and how they change over time
See what factors influence Crna Ovca performance in the Serbia and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Crna Ovca' competitors in the Serbia
An analysis of Crna Ovca' competitors in the Serbia
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Crna Ovca is ahead of most brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Crna Ovca's MARKET PERFORMANCE is at the 59th percentile, indicating an average/above average market standing. This means Crna Ovca performs better than 59% of its peers. Performance peers in the same percentile range include Poncho, Restoran Balkan, Kafana Marjan, Vinogradi Restaurant Grocka, and Код Брана / Kod Brana.
Customer satisfaction (CSAT) reflects customer happiness, impacting loyalty and brand reputation, crucial for sustainable growth.
Crna Ovca's overall CSAT is 92%, a 9 percentage point increase year-over-year, indicating improved customer happiness. Central Serbia shows a CSAT of 93%, while Vojvodina has a CSAT of 83%. The CSAT dynamic data shows fluctuations between 89.19% and 93.42% during the period.
Outlet count indicates brand reach and market presence, influencing accessibility and brand awareness.
Crna Ovca has 12 outlets in Serbia. 9 are located in Central Serbia, representing 75% of the total, and 3 are in Vojvodina, representing 25%. This distribution highlights the brand's stronger presence in Central Serbia.
Competitor analysis identifies key rivals, informing strategies to gain a competitive edge and attract customers.
Crna Ovca's top competitors based on customer cross-visitation are SMASH BURGERS (10.07%), Kafeterija (10.07%), Majstor & Margarita (7.38%), Tri šešira (6.04%), and Ćevabdžinica Savčić (5.37%). This indicates shared customer interest and potential areas for differentiation.
Traffic workload analysis optimizes staffing and resource allocation, enhancing operational efficiency and customer experience.
Crna Ovca experiences peak traffic workload between 18:00 and 21:00, with the highest workload at 20:00 (69.10%). Traffic is minimal between 0:00 and 8:00. This data informs staffing and resource allocation strategies.
Consumer segment analysis enables targeted marketing, improving engagement and ROI by tailoring strategies to specific groups.
Crna Ovca's customer base shows a high affinity towards women (96) and men (103). Gen Y (138) and Gen Z (181) are overrepresented, indicating high affinity, while Gen X (27) is underrepresented. This suggests marketing should focus on younger generations.