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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
See what factors influence Crepaway performance in the Lebanon and how they change over time
See what factors influence Crepaway performance in the Lebanon and how they change over time
Available by subscription
Available by subscription
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Crepaway' competitors in the Lebanon
An analysis of Crepaway' competitors in the Lebanon
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jun – Aug 25
Crepaway is in the top 5% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance reveals brand strength. It reflects customer preference, influencing market strategies and investment decisions.
Crepaway, with a market performance percentile of 95, is a leading brand. This indicates a strong market presence, attracting a significant share of customer traffic. Performance peers include Serenity Resort, Gharakia Chaccour, Maryool, Jnaynit Al Khawaja - جنينة الخواجة, Chez Walid, and Sogno, who all share similar customer footfall.
CSAT indicates brand loyalty. It drives repeat business and positive word-of-mouth, impacting revenue and long-term growth.
Crepaway's overall customer satisfaction is 71%, a 6.9pp decrease year-over-year. Satisfaction varies by location: Mount Lebanon Governorate shows high satisfaction (80%) with a growth of 6.3pp, while Keserwan-Jbeil Governorate shows lower satisfaction (62%) with a decrease of 29.4pp. This suggests regional differences in customer experience.
Outlet count signals market reach. It shows expansion strategy and penetration, affecting brand accessibility and revenue potential.
Crepaway has a total of 12 outlets in Lebanon. Mount Lebanon Governorate has the highest number of outlets (5), followed by Keserwan-Jbeil Governorate (3), Beirut Governorate (2), South Governorate (1) and North Governorate (1), showing varied regional presence.
Competitor analysis reveals market dynamics. It identifies key rivals and cross-visitation patterns, guiding competitive strategies.
Crepaway's top competitors based on customer cross-visitation are Swiss Butter (16.67%), Zaatar w Zeit (12.5%), Bartartine (8.33%), Lakkis Farm (8.33%), and Babel (8.33%). Swiss Butter shows a higher degree of customer overlap compared to other competitors.
Traffic workload reveals peak hours. It enables efficient staffing and resource allocation to optimize customer service.
Crepaway experiences peak traffic workload between 10:00 AM and 11:00 PM, with the highest traffic around 9:00 PM. Lowest traffic is during early morning hours (1:00 AM - 9:00 AM). This information allows to manage resources according to peak times.
Consumer insights personalize marketing. Understanding segment preferences allows targeted messaging, improving engagement.
Crepaway's customer base shows a stronger affinity towards women (113%) compared to men (90%). Generation X is significantly overrepresented (253%), while Generation Y (37%) is underrepresented, indicating a marketing opportunity to focus on underrepresented generation.