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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
See what factors influence Coffee Way performance in the Russia and how they change over time
See what factors influence Coffee Way performance in the Russia and how they change over time
Available by subscription
Available by subscription
An analysis of Coffee Way' competitors in the Russia
An analysis of Coffee Way' competitors in the Russia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
In Cafés & Restaurants
·Jun – Aug 25
Coffee Way is in the top 2% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market Performance shows Coffee Way's share of foot traffic, revealing its competitive strength and customer preference in the Cafe & Restaurants industry.
Coffee Way holds a 98th percentile MARKET PERFORMANCE in Russia's Cafe & Restaurants sector, indicating a leading position. This places Coffee Way in the top 2% of brands, suggesting a strong market presence and customer preference compared to competitors like Internet-Restoran "My Druzhim", Дым, БОН Аппетит, Пицца Хаб, Pakhvala, and Panorama, which share the same percentile.
Customer satisfaction (CSAT) reflects customer happiness. Tracking CSAT helps improve service, build loyalty, and boost the brand's reputation.
Coffee Way's overall customer satisfaction is 69%, a decrease of 0.8 percentage points year-over-year. However, the Central Federal District shows a strong CSAT of 73% with a growth of 7.9 percentage points. CSAT varied significantly month to month, indicating fluctuating customer experiences during the period, from a high of 90.48% in May to a low of 42.31% in June.
Number of outlets reflects brand's presence. Tracking outlet count helps evaluate market coverage, expansion progress, and regional performance.
Coffee Way has a total of 25 outlets across Russia. The majority (17) are located in the Central Federal District, showing a strong regional focus. The remaining outlets are distributed across Northwestern, Southern, Siberian, North Caucasian, Ural, and Volga Federal Districts with 2, 2, 1, 1, 1, and 1 outlets respectively.
Identifying key competitors is crucial. It allows a brand to understand its competitive landscape, benchmark performance, and refine its strategies.
The top competitors for Coffee Way, based on customer cross-visitation, are To-To and Kafe Vostochnoye, both with a cross-visitation rate of 50%. This means half of Coffee Way's customers also visit these establishments, highlighting them as significant competitors. Understanding their offerings and customer base is vital for Coffee Way.
Understanding traffic workload helps optimize staffing, manage resources, and improve customer experience during peak and off-peak hours.
Coffee Way experiences peak traffic workload between 17:00 and 18:00 (51.5 and 52.9 respectively), with relatively high traffic from 10:00 to 20:00. Traffic is significantly lower during early morning hours (0:00 to 6:00). The brand should allocate more resources during peak hours.