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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Chocolates performance in the Brazil and how they change over time
See what factors influence Chocolates performance in the Brazil and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
An analysis of Chocolates' competitors in the Brazil
An analysis of Chocolates' competitors in the Brazil
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Chocolates is in the lower 20% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Chocolates' market performance is in the lower 20% in Brazil's Cafe & Restaurants industry, indicating a critically low market standing. Performance peers in the same percentile range include SAN MARCO PANETTERIA E PADARIA, Tenda Turca, Veg e Lev - Alimentação Saudável, Alagoana Choperia | Watering hole, Home Chopp, Vip Pizza, and Sorveteria e distribuidora Bom D +. This suggests a need to improve competitiveness.
Customer satisfaction reflects brand perception and loyalty, directly impacting revenue and long-term sustainability.
Chocolates' overall customer satisfaction is 76%, a decrease of 12.9 percentage points year-over-year. The Southeast Region shows a CSAT of 67%, with a significant decrease of 20.7 percentage points. This indicates a decline in customer happiness, particularly in the Southeast, requiring focused improvement efforts.
Outlet count indicates brand reach and market presence, influencing accessibility and brand awareness.
Chocolates has 28 outlets in the Southeast Region, the highest concentration. The Northeast, Central-West, and South Regions each have 8, 7, and 7 outlets, respectively, while the North Region has only 2. This distribution highlights a strong presence in the Southeast, with opportunities for expansion in other regions.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and differentiation.
Chocolates' top competitors based on cross-visitation include Caldos, Via Point Grill, Cacau Show - Chocolates, Pão de Queijo Mineiro Jequié, and Próximo a Hamburgueria, each with a cross-visitation rate of 5.88%. This indicates that customers who visit Chocolates also frequent these establishments, suggesting shared customer bases and potential areas for competitive focus.
Traffic workload reveals peak hours, enabling efficient staffing and resource allocation for optimal service.
Chocolates experiences peak traffic workload between 9 AM and 5 PM, with the highest workload at 3 PM (48.29). Traffic is significantly lower during early morning hours. This data suggests the need for increased staffing and resource allocation during peak hours to ensure optimal customer service.