Search among the top brands by number of locations
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Managing Partner, Global Business Development
In Cafés & Restaurants
·Jun – Aug 25
Café Amazon is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Café Amazon performance in the Laos and how they change over time
See what factors influence Café Amazon performance in the Laos and how they change over time
Available by subscription
Available by subscription
An analysis of Café Amazon' competitors in the Laos
An analysis of Café Amazon' competitors in the Laos
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafés & Restaurants
In Cafés & Restaurants
Search among the top brands by number of locations
Cafés & Restaurants
Market performance shows a brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Café Amazon holds a leading market performance percentile of 99 in Laos. This indicates a very strong competitive position. Performance peers within the same range are Khop Chai Deu, Le Banneton Café French Bakery, Arom Pakse Restaurant - ຮ້ານອາຫານ ອາລົມປາກເ, Happy Mango Thai Restaurants, Popolo, Restaurant and The Trio Bar.
Customer satisfaction is a key indicator of brand loyalty and overall business health, reflecting the quality of customer experience.
Café Amazon's overall customer satisfaction in Laos is 68%, a decrease of 4.9 percentage points year-over-year. In Vientiane Prefecture, CSAT is 63%, with a decrease of 6.2 percentage points. This suggests a need to investigate and address factors impacting customer satisfaction.
The number of outlets reflects brand reach and market presence, influencing accessibility and customer convenience.
Café Amazon has a total of 31 outlets in Laos. Vientiane Prefecture has 23 outlets, dominating the presence. Savannakhet Province and Bolikhamsai have 2 outlets each, and Sainyabuli Province, Xiangkhouang Province, Vientiane Province, and Khammouane have 1 outlet each.
Understanding key competitors and customer cross-visitation helps refine strategies for market share and customer retention.
The top competitors of Café Amazon in Laos, based on cross-visitation, are Joma Bakery Café (9.52%), Yoree Korean Restaurant (7.14%), QUÁN CƠM 36 (4.76%), Annabelle Saphanthong Neua Restaurant Café Bakery (4.76%), and The Office Bar & Tapas (4.76%). This highlights the brands that Café Amazon customers also frequent.
Analyzing traffic workload by hour helps optimize staffing and resource allocation to meet customer demand effectively.
Café Amazon experiences peak traffic workload between 10:00 AM and 1:00 PM, with the highest workload at 12:00 PM (70.50%). Traffic starts increasing at 6:00 AM, reaching a peak during midday, and gradually decreasing through the evening.
Analyzing consumer segments by gender and generation informs targeted marketing, improving engagement and brand affinity.
For Café Amazon in Laos, the affinity index for women is 21, indicating they are underrepresented compared to the average consumer. Men have an affinity index of 144, showing overrepresentation. Gen X has an affinity index of 161, and Gen Y has an affinity index of 111.