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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Available by subscription
Available by subscription
See what factors influence Artisan Coffee performance in the Mauritius and how they change over time
See what factors influence Artisan Coffee performance in the Mauritius and how they change over time
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top brands by number of locations
Discover your traffic workload during different times of the day
In Cafés & Restaurants
In Cafés & Restaurants
An analysis of Artisan Coffee' competitors in the Mauritius
An analysis of Artisan Coffee' competitors in the Mauritius
Top-5 brands that brand's customers also visit
In Cafés & Restaurants
·Jul – Sep 25
Artisan Coffee is in the lower 33% of brands
Sample of brands in the same percentile
Cafés & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
Artisan Coffee's market performance is in the lower 33%, indicating a lagging position. This means the brand captures less foot traffic compared to competitors. Performance peers in a similar range include Florensuc Patisserie, One Eye Surf Bar & Restaurant, Nenban Restaurant, Sunset Cafe and Trattoria, Le Bougainville Restaurant, and Kot Zanane Food Adventure kiltir loft.
Customer satisfaction (CSAT) reflects customer loyalty and brand perception, directly impacting revenue and long-term business success.
Artisan Coffee's overall CSAT is 55%, a decrease of 11.2 percentage points year-over-year, indicating declining customer sentiment. Port Louis shows a CSAT of 55% with a decrease of 12.9 percentage points, while Black River has a CSAT of 36% with a significant decrease of 42.6 percentage points. This suggests a need to address customer concerns, especially in Black River.
Outlet count indicates market reach and expansion, reflecting brand growth and accessibility to customers in different locations.
Artisan Coffee has 9 outlets in Plaines Wilhems, 7 in Port Louis, 2 each in Flacq, Rivière du Rempart District, and Black River, and 1 each in Grand Port, Moka, and Pamplemousses. Plaines Wilhems has the highest concentration of outlets, indicating a strong presence in that region.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning for growth.
Artisan Coffee's top competitors based on customer cross-visitation are McDonald's (12.5%), Felicita - Authentic Neapolitan Pizza (8.33%), Chez BB (8.33%), Ocean Basket (8.33%), and La Rose de Damas (8.33%). McDonald's has the highest cross-visitation, suggesting a significant overlap in customer base.
Traffic workload analysis optimizes staffing and resource allocation, ensuring efficient operations and enhanced customer experience during peak hours.
Artisan Coffee experiences peak traffic between 8 AM and 4 PM, with the highest workload around 10 AM to 2 PM (approximately 53-55%). Traffic is minimal between 10 PM and 7 AM. This data suggests the need for optimized staffing during peak hours to maintain service quality.
Understanding consumer segments enables targeted marketing, tailoring products and messaging to resonate with specific demographics for increased engagement.
Artisan Coffee's customer base shows a balanced gender mix. Gen Z (305 affinity index) and Gen X (245 affinity index) are overrepresented, indicating a high affinity for the brand among these generations. This suggests marketing efforts should focus on these demographics.