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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Tomoca Coffee is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Tomoca Coffee performance in the Ethiopia and how they change over time
See what factors influence Tomoca Coffee performance in the Ethiopia and how they change over time
Available by subscription
Available by subscription
An analysis of Tomoca Coffee' competitors in the Ethiopia
An analysis of Tomoca Coffee' competitors in the Ethiopia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market share reveals competitive strength and customer preference in the industry. It is a key indicator of brand dominance and growth potential.
Tomoca Coffee is a leading brand with a market performance percentile of 99, placing it in the top 1% in Ethiopia's Cafe & Restaurants industry. This indicates a strong market presence. Performance peers within the same percentile range include Yod Abyssinia Traditional Restaurant, Union Cocktail Bar & Restaurant, AL SADDAH restaurants addis Ababa | مطاعم السدة أديس أبابا, Akkoo Coffee, Marcus Addis Restaurant & Sky Bar, and SMASH BURGERS.
Customer satisfaction reflects brand perception and loyalty. Tracking CSAT helps identify areas for improvement and predicts long-term success.
Tomoca Coffee's overall customer satisfaction (CSAT) is 73%, which decreased by 16 percentage points compared to the previous year. The CSAT in Addis Ababa is also 73%, mirroring the overall trend. This decline suggests a need to investigate and address potential issues affecting customer experiences to regain lost satisfaction.
Number of outlets signifies market reach and brand accessibility. Growing outlet numbers often correlate with increased brand visibility and revenue.
Tomoca Coffee has 11 outlets in Addis Ababa. This signifies a solid, concentrated presence within the capital city, indicating a strong operational base in this key market.
Understanding competitors reveals market dynamics and helps refine strategies. Identifying overlapping customer bases allows for targeted marketing.
Tomoca Coffee's top competitors based on customer cross-visitation include Marcus Addis Restaurant & Sky Bar and Bab Al-Yemen Restaurant (both at 10%), followed by Betachen Breakfast Cafe, 2000 Habesha cultural restaurant | Bole Atlas | 2000 ሀበሻ የባህል ሬስቶራንት | ቦሌ አትላስ and Chaka (all at 6.67%).
Traffic workload patterns reveal peak hours and customer flow. Analyzing activity enables efficient staffing and resource allocation.
Tomoca Coffee experiences peak traffic workload between 11 AM and 7 PM, with the highest traffic around 12-1 PM (56.24% - 56.96%). There is minimal to no activity between 10 PM and 6 AM, indicating clear operating hours.
Analyzing consumer segments informs targeted marketing and positioning. Tailoring strategies to gender and generation enhances engagement and ROI.
Tomoca Coffee's customer base shows a strong affinity for women (index 79) and men (index 108). Among generations, Gen X shows a high affinity (index 161), while Gen Y has an index of 93. These affinity indexes help Tomoca Coffee to understand relative segment representation.