Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
TGI Fridays is in the top 13% of brands
Sample of brands in the same percentile
See what factors influence TGI Fridays performance in the Sri Lanka and how they change over time
See what factors influence TGI Fridays performance in the Sri Lanka and how they change over time
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Available by subscription
An analysis of TGI Fridays' competitors in the Sri Lanka
An analysis of TGI Fridays' competitors in the Sri Lanka
Top-5 brands that brand's customers also visit
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand's share of foot traffic, revealing its competitive strength and customer preference.
TGI Fridays holds a market performance percentile of 87, indicating an average/above average market standing. This shows that TGI Fridays captures customer preference, it means that the brand is within the top 13% of brands, outperforming many competitors. Performance peers in the same percentile: Silk Route, Hikka Bridge Café & Restaurant, Amba Sevana, Lanjo Lamian, Tito's Cafe, and Thissa Ambula.
Customer satisfaction reflects customer happiness. Tracking CSAT is key to spotting issues and improving the customer experience.
Customer satisfaction for TGI Fridays is 67%, a decrease of 12.3 percentage points year-over-year. This shows a notable decline in customer happiness and points to potential issues. The Western Province also shows a customer satisfaction of 67%.
Outlet count indicates brand reach and market presence. It's crucial for expansion and assessing competitive landscape.
TGI Fridays has 1 outlet in the Western Province. This indicates a limited but focused presence in Sri Lanka. There is a need to expand the outlet presence to build brand awareness.
Understanding competitors' appeal helps refine strategies and strengthen market position by learning from others.
Top competitors based on cross-visitation include Green Cabin, After surf rooftop cafe, Java Lounge, Junior Kuppanna, and Fazly's Halal Refreshment, each with 14.29% cross-visitation. These are the brands that the TGI Friday's customers are also visiting.