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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
TGI Fridays is in the top 5% of brands
Sample of brands in the same percentile
See what factors influence TGI Fridays performance in the Jamaica and how they change over time
See what factors influence TGI Fridays performance in the Jamaica and how they change over time
Available by subscription
Available by subscription
An analysis of TGI Fridays' competitors in the Jamaica
An analysis of TGI Fridays' competitors in the Jamaica
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
TGI Fridays in Jamaica has a MARKET PERFORMANCE percentile of 95, which positions it as a leading brand. This indicates a strong market presence compared to competitors like Lucky Crab Seafood Bar and Grill, Wendy's, Reggae Hill, Flag City Seafood & Grill, The Ultimate Dining Nightclub and Lounge, and Ultimate Jerk Centre, all positioned at the 95th percentile.
Customer Satisfaction reflects customer happiness, directly impacting loyalty, brand perception, and revenue growth. Lower satisfaction can signal underlying issues.
TGI Fridays' Customer Satisfaction in Jamaica is at 35%, a decrease of 49.6 percentage points year-over-year. This signifies a substantial decline in customer happiness. Surrey County mirrors this with 35% CSAT, a drop of 49.6 percentage points. This indicates potential service or product quality issues that need addressing to improve customer retention.
Number of Outlets measures a brand's presence and accessibility. More outlets can mean greater convenience and market reach, influencing brand awareness.
TGI Fridays has one outlet in Surrey County, Jamaica. This indicates a limited physical presence. The stability in the number of outlets suggests a consistent but constrained market reach within the specified region. This limited footprint may affect overall market penetration and brand visibility.
Competitor analysis reveals which brands attract similar customers, aiding in strategic positioning and understanding competitive dynamics within the market.
Customers of TGI Fridays also frequently visit Burger King (17.65%), KFC (17.65%), Tamarind Indian Cuisine (11.76%), The Pub Bar and Grill (11.76%), and CRU Bar and Kitchen (11.76%). This cross-visitation highlights the competitive landscape and shared customer base among these brands, signaling opportunities for targeted marketing and competitive differentiation strategies.
Traffic Workload reveals peak hours, enabling optimal staffing and resource allocation to improve service and customer experience during busiest times.
Traffic workload at TGI Fridays in Jamaica peaks between 17:00 and 18:00 (5:00 PM - 6:00 PM), reaching 60.14%. The lowest traffic is between 1:00 and 10:00. This data informs staffing and resource allocation strategies to ensure adequate service during peak hours and minimize operational costs during off-peak times, thereby optimizing efficiency and customer satisfaction.
Consumer segments inform targeted marketing and positioning. Understanding affinity allows for tailored campaigns and improved messaging resonance.
Women show a high affinity (80%) towards TGI Fridays, while men are overrepresented (117%). Gen Z also shows high affinity (1178%), suggesting a strong connection with the brand.