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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Starbucks is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Starbucks performance in the Jamaica and how they change over time
See what factors influence Starbucks performance in the Jamaica and how they change over time
Available by subscription
Available by subscription
An analysis of Starbucks' competitors in the Jamaica
An analysis of Starbucks' competitors in the Jamaica
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand strength, customer preference, and competitive standing in the Cafe & Restaurants industry.
Starbucks in Jamaica holds a leading market performance at the 99th percentile, placing it in the top 1% of brands. This indicates a strong competitive position, reflecting significant customer preference compared to peers like Little Ochie, Margaritaville, Bamboo Blu, Pizza Please, Rick's Cafe, and Devon House.
Customer satisfaction (CSAT) shows how well Starbucks meets customer expectations, revealing service quality and brand perception.
Starbucks' overall customer satisfaction in Jamaica is 46%, a decrease of 32.3 percentage points year-over-year. Satisfaction varies by location, with Middlesex County at 60% and Surrey County at 54%. The dynamic CSAT data shows a dip in June 2025. This indicates a decline in customer experience that requires attention.
Average check reflects customer spending per visit, crucial for understanding revenue trends and pricing effectiveness.
The average check for Starbucks in Jamaica is JMD 2.4K, a 15.5% increase year-over-year. Middlesex County's average check is JMD 2.6K, while Surrey County's is JMD 2.4K. Dynamic data shows a peak average check in June 2025. This suggests improved revenue per transaction.
Outlet count shows market reach, reflecting brand expansion and accessibility across different regions.
Starbucks has 5 outlets in Surrey County, and 3 each in Cornwall and Middlesex Counties. This distribution highlights the brand's physical presence across Jamaica.
Identifying top competitors helps refine strategies by understanding customer choices and market dynamics.
Top competitors of Starbucks in Jamaica, based on customer cross-visitation, are KFC (13.33%), Devon House (13.33%), Island Grill (11.67%), Juici Patties (10%), and Burger King (10%). This reveals alternative dining choices favored by Starbucks customers.
Traffic workload patterns reveal peak hours, enabling efficient staffing and resource allocation for optimal customer service.
Starbucks in Jamaica experiences peak traffic workload between 11 AM and 4 PM, with the highest workload around 4 PM (65.04%). Traffic starts increasing at 6 AM, peaking in the afternoon, and declining sharply after 6 PM. There is no traffic between 10 PM and 6 AM.
Consumer segments highlight key demographics, enabling targeted marketing and tailored product offerings to enhance engagement.
Women are overrepresented among Starbucks customers (affinity index 113), while men are underrepresented (affinity index 88). Gen X is slightly underrepresented (affinity index 98), as is Gen Y (affinity index 96). Starbucks resonates more strongly with female consumers than with male consumers.