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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Star Ocean is in the top 5% of brands
Sample of brands in the same percentile
See what factors influence Star Ocean performance in the North Macedonia and how they change over time
See what factors influence Star Ocean performance in the North Macedonia and how they change over time
Available by subscription
Available by subscription
An analysis of Star Ocean' competitors in the North Macedonia
An analysis of Star Ocean' competitors in the North Macedonia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand's foot traffic share, revealing its competitive strength and customer preference in the industry.
Star Ocean's market performance is at the 95th percentile, indicating a leading position in the Cafe & Restaurants industry in North Macedonia. This means Star Ocean attracts more customers than 95% of its competitors. Peers in the same percentile range include Kolektiv, Македониja - Етно Гостилница Воденица 3, Gyro House, Градска кафеана „Кај Јоле", Mavrovski Merak, and Гостилница Барик.
Customer satisfaction (CSAT) indicates customer loyalty and experience, influencing retention and brand reputation.
Star Ocean's overall customer satisfaction is at 52%, a 7.2 percentage point increase year-over-year, which is positive. The CSAT in Скопски СР is 55%, with a slight decrease of 0.3 percentage points. The CSAT fluctuated between 40.91% and 60% during the period.
Number of outlets indicates market reach and brand presence, affecting accessibility and convenience.
Star Ocean has one outlet located in Скопски СР. This represents 100% of its current outlet presence, suggesting a concentrated operation in this region.
Identifying competitors highlights market dynamics and helps refine competitive strategies.
The top competitors of Star Ocean, based on customer cross-visitation, are Bar Trend (18.75%), Restaurant „Skopski merak“ (12.5%), Zdrava Stanica (12.5%), Amigos (12.5%), and Javor Džoko - Mrzenci (6.25%). These are brands that Star Ocean's customers also frequent.
Traffic workload by hours reveals peak times, enabling better staffing and resource allocation.
Star Ocean experiences peak traffic workload between 10:00 and 21:00, with the highest traffic around 13:00 to 19:00. There is minimal to no activity between midnight and 09:00.
Consumer segment analysis informs targeted marketing and positioning strategies.
Star Ocean shows high affinity with women (147%) and Gen Z (393%). This means women and Gen Z are overrepresented among Star Ocean's customers, suggesting a strong connection with these segments. Gen X affinity is also high (241%). Men are underrepresented (78%).