Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Spur is in the top 11% of brands
Sample of brands in the same percentile
See what factors influence Spur performance in the Zambia and how they change over time
See what factors influence Spur performance in the Zambia and how they change over time
Available by subscription
Available by subscription
An analysis of Spur' competitors in the Zambia
An analysis of Spur' competitors in the Zambia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance reveals brand strength versus competitors, showing customer preference and competitive advantages within the Cafe & Restaurants industry.
Spur's Market Performance is at the 89th percentile, positioning it as an above average brand in Zambia's Cafe & Restaurants industry. This indicates a strong market presence and customer preference compared to many competitors. Performance peers in the same percentile range include Siesta by Mint, The Zambean Coffee Co., Essence, Wooden Cabin Pub & Grill, Kwithu Lodge, and Green Ethiopian Restaurant.
Customer Satisfaction (CSAT) is critical for loyalty, revealing how well Spur meets expectations, driving repeat business and positive word-of-mouth.
Spur's overall CSAT is 61%, a decrease of 24 percentage points year-over-year. In Lusaka Province, the CSAT is 68%, a decrease of 13.1 percentage points. The trend data shows a CSAT of 78.57% across the period. This indicates a decline in customer satisfaction that needs to be addressed to improve customer retention and attract new customers.
Outlet count shows brand reach and market penetration. Growth indicates expansion success, while distribution impacts accessibility.
Spur has 2 outlets in Lusaka Province and 1 in Copperbelt Province. The distribution of outlets indicates a stronger presence in Lusaka Province, suggesting a strategic focus or higher market demand in that region.
Competitor analysis reveals who else customers visit, shaping competitive strategies. It identifies direct rivals and cross-visitation patterns.
Hungry Lion and Grandaddy’s Shoka Nyama are the top competitors based on cross-visitation, with 33.33% of Spur's customers also visiting these brands. vida e caffè, Nsofu Indian Restaurant Ltd, and The Hut have 16.67% cross-visitation. This highlights the need to understand the appeal of these competitors.
Traffic workload reveals peak hours, guiding staffing and resource allocation. Optimizing operations during busy times boosts efficiency and satisfaction.
Spur's traffic workload peaks between 8:00 and 20:00, with the highest activity around 9:00. There is no traffic between 23:00 and 7:00. This pattern informs staffing decisions and promotional timing to maximize service efficiency during peak hours.