Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Shangri-La is in the top 10% of brands
Sample of brands in the same percentile
See what factors influence Shangri-La performance in the Thailand and how they change over time
See what factors influence Shangri-La performance in the Thailand and how they change over time
Available by subscription
Available by subscription
An analysis of Shangri-La' competitors in the Thailand
An analysis of Shangri-La' competitors in the Thailand
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's foot traffic share, reflecting its competitive strength and customer preference within the Cafe & Restaurants industry.
Shangri-La is a leading brand in Thailand's Cafe & Restaurants industry with a market performance percentile of 90. This indicates a strong competitive position. Peers in the same range include: Tasty Congee & Noodle Wantun Shop @ Thonglor, Khrua Mae Daeng Seafood, Barn-Naa Cafe, ไส้อั่วเผาเตาหลวง, Salotto and Larp 3.
Customer satisfaction is vital as it reflects customer loyalty and service quality, directly impacting brand reputation and long-term business success.
Shangri-La demonstrates exceptional customer satisfaction in Thailand, with an overall CSAT of 98%, up 2.8 percentage points year-over-year. In Chiang Mai Province, the CSAT is also high at 98%, although it experienced a slight decrease of 0.6 percentage points.
Tracking the number of outlets indicates brand expansion and market coverage, vital for assessing business growth and strategic footprint.
Shangri-La has 2 outlets in Chiang Mai Province, Thailand. This provides insight into the brand's physical presence and market coverage within this specific region.
Competitor analysis reveals key players attracting similar customer bases, crucial for strategic positioning and competitive advantage.
Shangri-La's customers also frequent Sendai Kamajinya, Din Tai Fung, The China House, Summer Palace and Menya Itto, each accounting for 16.67% of cross-visitation. This highlights key competitors attracting similar customer segments.
Understanding traffic workload by hours helps optimize staffing, manage resources, and improve customer experience during peak and off-peak times.
Shangri-La experiences its highest traffic workload between 17:00 and 18:00, reaching 59.43. Traffic is notably lower in the early morning hours (0:00-5:00), indicating operational patterns align with typical dining hours.