Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Shangri-La is in the top 12% of brands
Sample of brands in the same percentile
See what factors influence Shangri-La performance in the Oman and how they change over time
See what factors influence Shangri-La performance in the Oman and how they change over time
Available by subscription
Available by subscription
An analysis of Shangri-La' competitors in the Oman
An analysis of Shangri-La' competitors in the Oman
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows the brand’s share of foot traffic, revealing competitive strength and customer preference in the industry.
Shangri-La's market performance in Oman is at the 88th percentile, indicating an average/above average position. This means Shangri-La outperforms 88% of brands in Cafe & Restaurants. Performance peers in the same range include: الديوانية للحلوى العمانية, مطعم اليحر الجديد, مضابي السلطان 6 للماكولات اليمنية والعمانية اتين Madhabi Alsultan restaurant, CAFÉ 93°, Porta cafe, and Turkish Falcon Food Restaurant.
Customer satisfaction reflects brand perception, directly impacting loyalty, advocacy, and future revenue streams.
Shangri-La's overall customer satisfaction in Oman is 81%, a decrease of 11.9 percentage points year-over-year. In Muscat Governorate, customer satisfaction mirrors the overall trend. CSAT varied between 53.85% and 100% during the period, reflecting potential inconsistencies in customer experience. Improvement is needed.
Outlet count indicates market presence and expansion, influencing brand visibility and accessibility to customers.
Shangri-La has 4 outlets in the Muscat Governorate of Oman. This number reflects Shangri-La's current level of market saturation and reach within the region.
Competitor analysis identifies key rivals and customer preferences, informing competitive strategies and market positioning.
Top competitors based on cross-visitation are Al Tanoor, Smoke House, Sultan Burger & Mishkak, MuscatBay Cliff Deck Cafe, and Chow Mee. Each of these brands shares approximately 33.33% of Shangri-La's customer base, suggesting overlapping customer interests and potential areas for competitive differentiation.
Traffic workload analysis optimizes staffing and resource allocation, enhancing operational efficiency and customer experience.
Shangri-La's traffic workload peaks between 10:00 and 22:00, with highest traffic around 11:00. Minimal activity is noted during the night (0:00-5:00). Resource and staffing should be optimized to align with peak traffic hours.