Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Question Coffee is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Question Coffee performance in the Rwanda and how they change over time
See what factors influence Question Coffee performance in the Rwanda and how they change over time
Available by subscription
Available by subscription
An analysis of Question Coffee' competitors in the Rwanda
An analysis of Question Coffee' competitors in the Rwanda
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile shows brand's foot traffic share, reflecting its competitive strength and customer preference in the industry.
Question Coffee, with a market performance of 98, is a leading brand, placing it in the top 2% within the Cafe & Restaurants industry in Rwanda. This high percentile indicates a strong market presence and consumer preference relative to its peers: Pili Pili, Java House, Molato, Boho Restaurant, and Khana Khazana.
Customer satisfaction (CSAT) is vital to gauge loyalty. High CSAT scores correlate with repeat business and positive word-of-mouth, driving sustainable growth.
Question Coffee boasts a 100% customer satisfaction rate, a 12.1 percentage point increase year-over-year. This exceptional score, sustained across all locations in Kigali City, indicates strong customer loyalty and service quality, reflecting a positive brand image.
Tracking the number of outlets indicates brand reach. Growth in outlet numbers reflects expansion and increasing accessibility to customers.
Question Coffee operates two outlets in Kigali City, Rwanda. This provides a baseline for assessing market penetration and expansion strategies within the local cafe and restaurant sector.
Competitor analysis identifies key rivals and their market share. Understanding customer cross-visitation helps refine marketing and retention strategies.
Kivu Noir is the top competitor of Question Coffee, with 36.84% of Question Coffee's customers also visiting Kivu Noir. Other notable competitors include Indabo Café Kimihurura, Habesha, Repub Lounge, and Boho Restaurant, indicating shared customer interests.
Analyzing traffic workload by hour helps optimize staffing. Understanding peak hours allows for efficient resource allocation and improved customer experience.
Question Coffee experiences peak traffic between 9:00 AM and 4:00 PM, with the highest workload around 11:00 AM. There is no traffic between 6:00 PM and 7:00 AM. These insights inform staffing and operational adjustments for optimal service during busy periods.
Analyzing consumer segments by gender & generation facilitates targeted marketing. Affinity insights enable tailored campaigns, enhancing engagement and brand relevance.
Question Coffee shows high affinity with Women (155 Index) and Gen X (123 Index). Men (79 Index) and Gen Y (106 Index) are represented, but with lower affinity. Tailoring marketing to the preferences of Women and Gen X may yield higher engagement.