Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
PUTIEN is in the top 16% of brands
Sample of brands in the same percentile
See what factors influence PUTIEN performance in the Malaysia and how they change over time
See what factors influence PUTIEN performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of PUTIEN' competitors in the Malaysia
An analysis of PUTIEN' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's share of foot traffic, revealing its competitive strength and customer preference in the industry.
PUTIEN's market performance is at the 84th percentile, indicating an above-average market position in Malaysia's Cafe & Restaurants industry. This reveals a strong competitive presence. Peers in the same percentile: Luckin Coffee - IOI Mall Puchong, Mixue Bandar Tun Razak, Secangkir Kopi, Kika Cafe, DOJO Nanyang Kopi House ( LABUK SANDAKAN), Nasi Kandar MAMU KL.
Customer satisfaction reflects brand perception and loyalty. Higher satisfaction often correlates with increased retention and positive word-of-mouth.
PUTIEN's overall customer satisfaction (CSAT) is 79%, a slight decrease of 0.2 percentage points year-over-year. In Kuala Lumpur, CSAT is also 79%, showing 0.8 percentage points increase. This indicates generally positive but slightly declining sentiment.
The number of outlets indicates brand reach and expansion. More outlets can increase accessibility and market presence for the company.
PUTIEN has 1 outlet in Kuala Lumpur. This reflects a limited but focused presence in that specific geographic market. More outlets can be opened in future.
Competitor analysis identifies direct rivals. This enables strategic benchmarking and reveals areas for differentiation and competitive advantage.
PUTIEN's top competitors by cross-visitation include Fong Lye Teahouse Taiwan Restaurant (The Gardens) 蓬莱茶房 (33.33%), Kayra (22.22%), Le Petit Four Pâtisserie (22.22%), Ginger KL (11.11%), and Choon Hui Cafe (11.11%). This identifies key brands that PUTIEN's customers also frequent.
Traffic workload analysis optimizes staffing and resource allocation. Understanding peak hours improves service quality and operational efficiency.
PUTIEN's peak traffic workload occurs between 11:00 AM and 9:00 PM, with the highest workload at 7:00 PM (61%). There is no traffic between 10:00 PM and 10:00 AM. This shows the most important time for traffic workload.
Understanding consumer segments enables targeted marketing. Tailoring strategies to specific demographics improves engagement and campaign effectiveness.
PUTIEN's consumer base shows a high affinity index of 128% for men and an under-indexed affinity of 60% for women, suggesting gender imbalance. Gen Y shows an over-indexed affinity of 183%. This indicates strong Gen Y representation compared to other generations.