Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Pezzo is in the top 12% of brands
Sample of brands in the same percentile
See what factors influence Pezzo performance in the Malaysia and how they change over time
See what factors influence Pezzo performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Pezzo' competitors in the Malaysia
An analysis of Pezzo' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's foot traffic share, revealing its competitive strength and customer preference within the cafe industry.
Pezzo ranks at the 88th percentile, indicating above average market performance. This means Pezzo captures more foot traffic than 88% of its competitors. Pezzo's peers include Yong's Steam Boat Garden, KUALI MIMIE, Restoran Jaya AGD sdn.bhd, Taqisah Cafe, Golden Thai Seafood and Lontong Paru Power @Kakya Kitchen which are brands in the same performance range.
Customer satisfaction is crucial. It reflects brand perception, loyalty, and overall business health, influencing repeat visits and positive word-of-mouth.
Pezzo's overall customer satisfaction (CSAT) is 13%, a decrease of 34.3 percentage points year-over-year. Johor shows 0% satisfaction, down by 39.3 percentage points. CSAT performance is low, indicating significant dissatisfaction. No improvement observed in 2025.
Outlet count reflects brand reach and market presence, indicating expansion strategy and potential for customer access.
Pezzo has 14 outlets in Sarawak, 6 in Sabah, 4 in Johor, and 1 in Labuan. Sarawak accounts for the largest share of Pezzo's outlets.
Identifying main competitors is important for strategy. It shows how to differentiate and gain market share by understanding what options are there.
Pezzo's customers also visit Keng Wan Hing, Hann's Food Paradise, Sasa Seafood Restaurant, Fruits World Drink House and Kedai Kopi Fook Yuen. Each of these competitors sees approximately 16.67% cross-visitation from Pezzo's customers.
Traffic workload analysis shows workload and peak hours, helping optimize staffing, inventory, and marketing for maximum customer impact.
Pezzo experiences peak traffic between 10 AM and 9 PM, reaching its highest workload between 12 PM and 7 PM. There is no traffic from 10 PM to 9 AM.
Consumer segments show where the customers come from. It helps to customize offerings and improve the customer relationship.
Men are over-represented, with an affinity index of 171%. Gen X demonstrates a high affinity, with an index of 375%, while Gen Y is slightly under-indexed at 91%.