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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Order Food Online is in the top 2% of brands
Sample of brands in the same percentile
See what factors influence Order Food Online performance in the India and how they change over time
See what factors influence Order Food Online performance in the India and how they change over time
Available by subscription
Available by subscription
An analysis of Order Food Online' competitors in the India
An analysis of Order Food Online' competitors in the India
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Order Food Online, with a Market Performance of 98, is a leading brand. This high percentile indicates strong market share and customer preference, placing it in the top 2% relative to competitors like Baar Baar Dhaba, The Gharana Restaurant, HAPPINESS BAKERY, The Atrium Cafe, Purnabramha Pure Veg Restaurant, and Raha Cafe, which share the same standing.
CSAT reflects customer happiness. Monitoring CSAT helps identify areas needing improvement to boost loyalty and brand perception.
Overall customer satisfaction is 35%, a decrease of 3.5 percentage points year-over-year. Delhi shows high satisfaction (77%), while Maharashtra (36%) and Karnataka (15%) are lower, suggesting regional differences in customer experience that need addressing.
Average check reveals spending patterns. Tracking it helps understand customer value and optimize pricing or promotions for revenue growth.
The overall average check is 634.4 INR, up 24.3% year-over-year, indicating increased customer spending. Maharashtra's average check is 726.7 INR. This data highlights opportunities to further enhance revenue through targeted upselling strategies.
Outlet count indicates reach. Analyzing outlet distribution informs expansion strategies and market coverage effectiveness.
Order Food Online has 51 outlets in Maharashtra, 29 in Karnataka, 9 in Haryana, 7 in Delhi, 6 in Telangana and 3 in Uttar Pradesh. The concentration in Maharashtra suggests a strong regional presence, while other states offer expansion opportunities.
Knowing top competitors helps in benchmarking. Tracking cross-visitation highlights shared customer base and areas for differentiation.
McDonald's (6.06%) is the top competitor based on cross-visitation, followed by Craftbar 2.0, Andrea's, Giridhar Veg Restaurant Baner and Gilt Club (3.03% each). This identifies key brands that share Order Food Online's customer base.
Traffic workload reveals peak hours. Understanding traffic patterns allows staffing and resource allocation for optimal customer service.
Peak traffic workload occurs between 11:00 and 23:00, with the highest workload at 21:00 (47.78%). There is minimal activity between 0:00 and 10:00, reflecting typical dining patterns. Optimizing staffing during peak hours can enhance customer satisfaction.
Consumer segments inform targeted marketing. Understanding gender and generational affinities allows tailored messaging and product offerings.
Women (108 index) and Gen Y (114 index) show high affinity, while Gen X (54 index) is under-indexed. Tailoring marketing strategies to resonate with women and Gen Y could prove highly effective.