Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Nespresso is in the top 8% of brands
Sample of brands in the same percentile
See what factors influence Nespresso performance in the Malaysia and how they change over time
See what factors influence Nespresso performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Nespresso' competitors in the Malaysia
An analysis of Nespresso' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand share of foot traffic, revealing competitive strength and customer preference in the Cafe & Restaurants industry.
Nespresso holds a leading position with a market performance percentile of 92 in Malaysia's Cafe & Restaurants industry, indicating it's in the top 8% of brands. Performance peers include 大众咖啡（甲洞分店） Ta Chong Kopitiam, DayOne DayOne Noodles The Exchange TRX, Moonlight Cake House East Coast (Kuantan), KS Treasures MOLEK 美乐锅 鱼头炉小厨, Holy Guacamole - Gurney, NICE Bistronome.
Customer satisfaction (CSAT) reflects brand loyalty and service quality. High CSAT scores indicate strong customer relationships and positive experiences.
Nespresso's overall customer satisfaction is high at 88%, with a significant increase of 14.3 percentage points year-over-year. Kuala Lumpur shows very high satisfaction (96%). This indicates improved customer perception and loyalty towards the brand, particularly in Kuala Lumpur.
The number of outlets indicates brand reach and accessibility. More outlets can lead to higher visibility and market penetration within the industry.
Nespresso has 3 outlets each in Selangor and Kuala Lumpur, and 1 outlet in Penang. This shows concentrated presence in key urban areas, with potential for expansion to increase market presence further in Malaysia.
Understanding key competitors helps refine strategies. Knowing which brands customers also visit reveals direct competition and market dynamics.
Nespresso's customers also visit Toh Soon Cafe, Yuan Jie Restaurant (Tian Xiang), 农耕记湖南菜 Nong Geng Ji @ Pavilion, Nasi Lemak Kelawar and Hanie Roti Canai Medan Selera Astaka Gelugor, with a cross visitation of 8.33%. This indicates customer interest in exploring diverse culinary offerings.
Traffic workload analysis reveals peak operational times. Understanding customer traffic patterns helps optimize staffing and resource allocation.
Nespresso experiences peak traffic between 10 AM and 9 PM, reaching a high of 52.33 around 10 AM. This suggests the need for optimized staffing and resource allocation during these peak hours to ensure quality service.
Consumer segment analysis informs targeted marketing. Understanding gender and generational mix allows tailoring messaging and product offerings.
Women exhibit higher affinity (86) compared to the average consumer. Men are under-indexed at 110. Gen X is significantly over-indexed (214), while Gen Y is under-indexed (78). Gen Z is slightly over-indexed at 110. This suggests Nespresso resonates strongly with Gen X and women.