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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Joffrey's is in the top 10% of brands
Sample of brands in the same percentile
See what factors influence Joffrey's performance in the Saudi Arabia and how they change over time
See what factors influence Joffrey's performance in the Saudi Arabia and how they change over time
Available by subscription
Available by subscription
An analysis of Joffrey's' competitors in the Saudi Arabia
An analysis of Joffrey's' competitors in the Saudi Arabia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand strength relative to peers, reflecting customer preference and competitive edge in the cafe & restaurant industry.
Joffrey's market performance in Saudi Arabia is at the 90th percentile, indicating a leading position. This signifies a strong brand presence. Performance peers in similar range: مطعم الشباب السوداني للشيه, شاورما فوود, مطعم شاورما سكين | Skeen, حمّص أزكى طعام, مطعم كوايت تونز, GROW Diet 🌱.
Customer satisfaction (CSAT) measures loyalty and service quality, directly impacting retention and brand perception in the competitive landscape.
Joffrey's overall CSAT is 77%, a decrease of 6 percentage points year-over-year. Makkah Region shows a CSAT of 81% with a decrease of 5.1pp, while Eastern Province has a CSAT of 63% with an increase of 21.5pp. Focus is needed on addressing satisfaction gaps to maintain customer loyalty.
Outlet count reflects brand reach and expansion, signifying market penetration and accessibility for customers.
Joffrey's has 15 outlets in Eastern Province, 8 in Makkah Region, 6 in Riyadh Region, 2 in Medina Province and 1 in 'Asir Province. Eastern Province has the highest number of outlets, highlighting its strategic importance.
Competitor analysis identifies key rivals and customer overlap, informing strategies to differentiate and capture market share.
Joffrey's top competitors by cross-visitation are Dunkin' (12.82%), Starbucks (12.82%), Kudu (10.26%), Barn's | بارنز (10.26%), and Urth Caffé (7.69%). Understanding competitor overlap can inform targeted marketing and customer retention strategies.
Traffic workload indicates peak hours, informing staffing and resource allocation for optimal customer service and operational efficiency.
Joffrey's traffic workload peaks between 17:00 and 21:00, reaching a high of 48.44% at 21:00. Lower traffic is observed during the early morning hours. Optimize staffing and promotions to capitalize on peak hours.