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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
itsu is in the top 10% of brands
Sample of brands in the same percentile
See what factors influence itsu performance in the United Arab Emirates and how they change over time
See what factors influence itsu performance in the United Arab Emirates and how they change over time
Available by subscription
Available by subscription
An analysis of itsu' competitors in the United Arab Emirates
An analysis of itsu' competitors in the United Arab Emirates
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand’s share of foot traffic, revealing competitive strength and customer preference.
itsu is a leading brand with a Market Performance of 90 in the United Arab Emirates' Cafe & Restaurants industry, placing it in the top 10% of brands. This percentile indicates a strong market presence and customer preference compared to its peers such as Najmath Al Noor Restaurant, Al Amoor Restaurant Sharjah Muwaileh, 𝐆𝐨𝐥𝐝𝐞𝐧 𝐒𝐚𝐧𝐝𝐬 𝐑𝐞𝐬𝐭𝐚𝐮𝐫𝐚𝐧𝐭 & 𝐂𝐚𝐟𝐞, Sabaku, Taste Studio Café, and Royal Bucket Biryani.
Customer satisfaction (CSAT) reflects customer happiness. High CSAT scores usually means strong loyalty and repeat business.
itsu's overall customer satisfaction in the United Arab Emirates is 72%, with a decrease of 8.8 percentage points compared to the previous year. In Dubai, the CSAT is also 72%. A downward trend suggests areas need improvement to boost customer happiness and loyalty. The dynamic data indicates CSAT fluctuated between 46.67% and 81.25% during the period.
Number of outlets indicates brand's market presence and growth, reflecting expansion and accessibility to customers.
itsu has 1 outlet in Dubai, United Arab Emirates. This represents its current physical presence and reach within that specific market.
Competitor analysis identifies key players and their customer overlap, guiding competitive strategies.
itsu's top competitors in the United Arab Emirates, based on customer cross-visitation, include Hurricane's Grill, Octopus Restaurant, OLearys sports bar Dubai, PAUL, and Thunder Road Pizza & Grill, each with a cross-visitation rate of 3.45%. This data highlights brands that share a customer base with itsu.
Traffic workload reveals peak hours, aiding staffing and resource allocation to optimize customer experience.
itsu's peak traffic workload in the United Arab Emirates occurs between 12:00 and 22:00, with the highest traffic around 18:00 (69.57%). Minimal to no traffic is observed between 0:00 and 11:00, indicating that operational strategies should focus on the afternoon and evening hours.
Understanding consumer segments enables tailored marketing, improving engagement and brand resonance.
itsu's consumer base shows a high affinity among women (82) and men (110). Among generations, Gen X is overrepresented (326), while Gen Y is underrepresented (69). This suggests itsu resonates more strongly with male and Gen X consumers, informing targeted campaigns and positioning.