Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Hugo's is in the top 6% of brands
Sample of brands in the same percentile
See what factors influence Hugo's performance in the Jersey and how they change over time
See what factors influence Hugo's performance in the Jersey and how they change over time
Available by subscription
Available by subscription
An analysis of Hugo's' competitors in the Jersey
An analysis of Hugo's' competitors in the Jersey
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance shows brand's foot traffic share, revealing competitive strength and customer preference in the Cafe & Restaurants industry.
Hugo's in Jersey is a leading brand with a market performance of 94%, placing it in the top 6%. This indicates strong customer preference compared to its peers like The Portelet Inn - Randalls Pubs and Le Braye Cafe, who share the same range.
Customer satisfaction (CSAT) reflects brand perception and loyalty, influencing repeat business and positive recommendations.
Hugo's in Jersey demonstrates excellent customer satisfaction, with an overall CSAT of 98%. While this represents a slight decrease of 1.8 percentage points year-over-year, it indicates consistently high service quality, particularly in St Helier, ensuring strong customer loyalty.
Number of outlets indicates brand reach and expansion, reflecting market penetration and growth strategy.
Hugo's operates one outlet in St Helier, Jersey. Maintaining this presence is vital for capturing the local market, though expansion could drive further growth.
Competitor analysis identifies key rivals and customer preferences, enabling strategic positioning and competitive advantage.
Hugo's primary competitors in Jersey include The Cock & Bottle (33.33%), Locke's (16.67%), Cheffins at the Beaumont Inn (16.67%), La Mare Wine Estate (16.67%) and The Lookout Beach Cafe & Restaurant (16.67%). Understanding cross-visitation patterns aids in refining marketing to retain customers.
Traffic workload by hours reveals peak operational periods, enabling optimal staffing and resource allocation.
Hugo's experiences peak traffic between 12:00 PM and 8:00 PM, with the highest workload at 1:00 PM (59.29%). Optimal staffing during these hours is crucial to maintain service quality and customer satisfaction, and lower workload is at 10:00 AM.
Consumer segments highlight key demographics, informing targeted marketing and personalized customer experiences.
Hugo's customer base in Jersey shows a high affinity among women (164 index) and Gen X (119 index). Gen Y (74 index) are under-indexed. Tailoring marketing to women and Gen X could further enhance engagement.