Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
HEYTEA is ahead of most brands
Sample of brands in the same percentile
See what factors influence HEYTEA performance in the Canada and how they change over time
See what factors influence HEYTEA performance in the Canada and how they change over time
Available by subscription
Available by subscription
An analysis of HEYTEA' competitors in the Canada
An analysis of HEYTEA' competitors in the Canada
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates the brand’s share of foot traffic, revealing its competitive strength and customer preference.
HEYTEA's MARKET PERFORMANCE in Canada is at the 64th percentile, indicating an average/above average market standing in the Cafe & Restaurants industry. This suggests a solid competitive position. Performance peers in the same percentile range include LaVilla De La Patate, Smoke BBQ Bar, Bánh Mì N' Rice, Little Gull Bistro, Pizzéria Fine-Gueule, and Village Pizzeria.
Customer satisfaction (CSAT) reflects brand perception, impacting loyalty and revenue. Monitoring CSAT is crucial for identifying areas for service improvement.
HEYTEA's overall customer satisfaction in Canada is 71%, a decrease of 17.1 percentage points year-over-year. In British Columbia, CSAT also stands at 71% with the same decrease. Recent data indicates fluctuations with a peak CSAT of 73.33% in June 2025, suggesting inconsistent customer experiences during the analyzed period.
The number of outlets indicates brand reach. Growth reflects expansion, showing investment and market penetration progress over time.
HEYTEA has 1 outlet in Canada, specifically in British Columbia. This indicates a limited but existing presence in the Canadian market, with potential for further expansion in the region.
Competitor analysis reveals market dynamics and customer preferences, informing competitive strategies and differentiation efforts for growth.
HEYTEA's customers in Canada also visit Tendon Kohaku (16.67%), Kokoro Tokyo Mazesoba - Kerrisdale (8.33%), Kim's Katsu (8.33%), Steam Teahouse (8.33%), and Bangkok Hot Pot (8.33%). This identifies key competitors and cross-visitation patterns, informing marketing and customer acquisition strategies.
Understanding traffic workload by hour helps optimize staffing and resource allocation, enhancing operational efficiency and customer experience.
HEYTEA's peak traffic workload in Canada occurs between 12 PM and 2 PM, with the highest activity at 1 PM (75.00). Traffic starts to increase from 11 AM and decreases after 7 PM, with minimal activity during the early morning and late night hours. Staffing and resource levels should be optimized during peak hours.
Analyzing consumer segments by Gender and Generation informs targeted marketing and positioning. Affinity insights reveal segment representation relative to average.
HEYTEA's customer base in Canada shows a high affinity towards women (Index 150) and Gen Z (Index 231). This indicates these segments are overrepresented among HEYTEA's customers. Men are underrepresented (Index 67), as are Gen Y (Index 128), suggesting a need to understand broader preferences and potential growth areas.