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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Hard Rock Cafe is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Hard Rock Cafe performance in the Cambodia and how they change over time
See what factors influence Hard Rock Cafe performance in the Cambodia and how they change over time
Available by subscription
Available by subscription
An analysis of Hard Rock Cafe' competitors in the Cambodia
An analysis of Hard Rock Cafe' competitors in the Cambodia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows brand's share of foot traffic, revealing competitive strength and customer preference in the Cafe & Restaurants industry.
Hard Rock Cafe holds a leading position with a Market Performance of 99, placing it in the top 1% of brands. This indicates a strong market presence compared to peers like Seorae Korean Charcoal BBQ, Malis, Nik the Greek, 大龙火锅-DaLong Hot Pot, Coriander Indian Restaurant, and Mama Wong's Dumpling and Noodle House, all at the same percentile.
Customer Satisfaction (CSAT) measures customers' contentment, directly impacting loyalty, advocacy, and business growth within the Cafe & Restaurants sector.
Overall customer satisfaction for Hard Rock Cafe is 69%, a decrease of 8.4 percentage points year-over-year. Siem Reap shows 70% CSAT, up by 11.7 percentage points. Phnom Penh sees 67% CSAT, down 24.2 percentage points. Focus on addressing the CSAT decline in Phnom Penh is advisable to improve overall satisfaction.
Number of Outlets indicates brand reach, showing market coverage and growth potential within the competitive Cafe & Restaurants industry landscape.
Hard Rock Cafe has one outlet each in Phnom Penh and Siem Reap. Maintaining and potentially expanding these locations is crucial for sustaining brand presence and capitalizing on market opportunities within each state.
Competitor analysis highlights key rivals, informing competitive strategies and differentiation efforts in the dynamic Cafe & Restaurants industry.
Hard Rock Cafe's customers also frequent Starbucks (12.5%), BROWN Roastery (12.5%), Endora French Restaurant & Wine Bar (8.33%), Somaha Restaurant and Wine Bar (8.33%), and Bassac Lane (8.33%). Understanding these cross-visitation patterns allows for targeted marketing and differentiation strategies.
Traffic Workload analysis reveals peak operational times, crucial for staffing, resource allocation, and optimizing customer experience in Cafe & Restaurants.
Hard Rock Cafe experiences peak traffic between 18:00 and 21:00, with the highest workload at 19:00 (76.79). Traffic is lowest from midnight to 10:00. Optimized staffing during peak hours is essential for service quality.
Understanding consumer segments enables targeted marketing, product development, and personalized experiences within the Cafe & Restaurants sector.
Women show high affinity (66) while men have extremely high affinity (121) for Hard Rock Cafe. Gen X (145) show high affinity while Gen Y (60) show lower affinity. Tailoring marketing and offerings to resonate with each group is essential.