Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Dean & DeLuca is in the top 5% of brands
Sample of brands in the same percentile
See what factors influence Dean & DeLuca performance in the Philippines and how they change over time
See what factors influence Dean & DeLuca performance in the Philippines and how they change over time
Available by subscription
Available by subscription
An analysis of Dean & DeLuca' competitors in the Philippines
An analysis of Dean & DeLuca' competitors in the Philippines
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile indicates brand's share of foot traffic, reflecting competitive strength and customer preference in the industry.
Dean & DeLuca's market performance is at the 95th percentile, indicating a leading position in the Cafe & Restaurants industry in the Philippines. This means Dean & DeLuca outperforms most competitors. Performance peers in the same percentile range include Jollibee Marilao Patubig, Shantung Restaurant, Goldilocks, Cara Cafe, Cafe Dia Clark and Bamboo Place.
CSAT is crucial for understanding customer loyalty and identifying areas for service improvement, impacting brand reputation and revenue.
Dean & DeLuca's overall customer satisfaction (CSAT) is 64%, a decrease of 13.9 percentage points year-over-year. In Metro Manila, the CSAT is also 64%, showing a similar decrease. The CSAT fluctuated between 54.05% and 80% from April to June 2025. This indicates a need to address customer concerns to improve satisfaction levels.
Outlet count indicates brand reach and expansion strategy, affecting market presence and accessibility for customers.
Dean & DeLuca has 2 outlets in Metro Manila. This indicates a limited but focused presence in the region, with potential for further expansion to increase market coverage and accessibility.
Competitive analysis identifies key rivals and cross-visitation patterns, informing strategies to attract and retain customers.
Dean & DeLuca's top competitors based on customer cross-visitation are Mamacita BGC (11.11%) and Bar Pintxos White Plains (11.11%), followed by Samba (5.56%), Buffet 101 (5.56%) and Billy's Sports Bar (5.56%). These brands attract a portion of Dean & DeLuca's customer base, highlighting the need for differentiation strategies.
Traffic workload by hour reveals peak times, enabling optimized staffing and resource allocation for enhanced service efficiency.
Dean & DeLuca experiences peak traffic between 12:00 PM and 1:00 PM, with the highest workload at 77%. Traffic starts to increase at 7:00 AM, peaks around midday, and gradually declines after 2:00 PM. There is no traffic between 10:00 PM and 6:00 AM. This indicates the need to optimize staffing during peak hours and potentially explore evening service options.
Understanding consumer segments by gender and generation helps tailor marketing strategies and product offerings for higher engagement.
Dean & DeLuca's customer base consists of 48% women and 130% men. The generational mix includes Gen X (404%), Gen Y (52%) and Gen Z (55%). Gen X are especially high affinity. An affinity index of 130 for male implies that men are highly represented among the consumer base.