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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Costa Coffee is in the top 6% of brands
Sample of brands in the same percentile
See what factors influence Costa Coffee performance in the Saudi Arabia and how they change over time
See what factors influence Costa Coffee performance in the Saudi Arabia and how they change over time
Available by subscription
Available by subscription
An analysis of Costa Coffee' competitors in the Saudi Arabia
An analysis of Costa Coffee' competitors in the Saudi Arabia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile as brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Costa Coffee holds the 94th percentile in Saudi Arabia's Cafe & Restaurants industry, indicating a leading market position. This signifies strong customer preference relative to competitors. Performance peers in the same percentile range include شاورما شيف المجاز, ميدار للأكلات البحرية الخليجية, Beyt AlFatayer, Saraya Mall, Teyseer Cuisine Restaurant, and ®️ ويترو كافيه | WITRO Cafe.
CSAT reflects customer happiness. Tracking changes helps gauge loyalty and service quality, which are vital for repeat business and positive word-of-mouth.
Costa Coffee in Saudi Arabia boasts an 85% customer satisfaction (CSAT), with a 0.6 percentage point increase year-over-year. This indicates improved service or product quality leading to higher customer happiness and loyalty. Makkah Region shows a CSAT of 85%, mirroring the overall positive trend.
Average check is the average money spent per customer which indicates pricing strategy effectiveness and customer spending habits at Costa Coffee.
The overall average check for Costa Coffee in Saudi Arabia is 45.7 SAR, a 31% increase year-over-year. This suggests customers are spending more per visit, possibly due to price adjustments, increased order sizes, or shifts in product mix. The average check in the Makkah Region is also 45.7 SAR.
Outlet count indicates brand reach. Monitoring changes helps assess expansion success and market penetration, reflecting growth and investment.
Costa Coffee has 2 outlets in the Makkah Region of Saudi Arabia. This indicates their current physical presence within that specific market. There is no change observed during the period.
Competitor analysis identifies key rivals. Tracking cross-visitation reveals brand overlap and helps refine strategies to attract and retain customers.
Costa Coffee's top competitors in Saudi Arabia, based on customer cross-visitation, include Dunkin' (11.11%), Kudu (8.33%), Khayal Restaurant | مطعم خيال (8.33%), مطعم قصة مصرية (8.33%), and Barn's | بارنز (8.33%). These brands represent alternatives frequently visited by Costa Coffee customers.
Traffic workload shows peak hours. Understanding customer flow helps optimize staffing and resource allocation, improving service efficiency and customer experience.
Costa Coffee experiences peak traffic between 8 PM and 10 PM (hod 20-22), with the highest workload at 76% at 10 PM (hod 22). The lowest traffic occurs between 2 AM and 5 AM (hod 2-5). This data can inform staffing and operational decisions.