Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Contact is in the top 8% of brands
Sample of brands in the same percentile
See what factors influence Contact performance in the Montenegro and how they change over time
See what factors influence Contact performance in the Montenegro and how they change over time
Available by subscription
Available by subscription
An analysis of Contact' competitors in the Montenegro
An analysis of Contact' competitors in the Montenegro
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance indicates a brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Contact has a market performance of 92, placing it in the leading category. This means it captures a significant share of customer traffic compared to competitors. Its performance peers include Bankada, Forest, Underwater wine cellar Kraken Kotor, Divino - Seafront Restaurant, Restaurant Veranda, and Restaurant Georgian Courtyard, who are in the same percentile range.
Customer satisfaction is crucial for brand loyalty and business growth, reflecting the quality of service and overall customer experience.
Contact demonstrates strong customer satisfaction with an overall CSAT of 92%, up 2.1pp year-over-year. In Tivat Municipality, the CSAT is 90%, with a decrease of 2.5pp.
Average check provides insights into customer spending habits, informing pricing strategies and revenue optimization efforts.
The average check is 9 EUR in Tivat Municipality and 6.9 EUR in Kotor Municipality. There was a 0% change compared to last year.
Number of outlets indicates brand presence and market coverage, influencing accessibility and customer reach.
Contact has one outlet in Tivat Municipality and one in Kotor Municipality.
Identifying key competitors and cross-visitation patterns helps in understanding competitive dynamics and customer preferences.
The top competitors based on cross-visitation are Big Ben (13.04%), Moritz Eis (8.70%), Sofi (8.70%), Rostiljnica ,,OGNJISTE ,, (4.35%), and Branka Pastry Shop (4.35%).
Analyzing traffic workload by hours helps optimize staffing and resource allocation to meet customer demand efficiently.
Traffic workload peaks between 19:00 and 22:00, with the highest workload at 20:00 (57.14). The lowest workload is from 0:00 to 7:00.
Understanding consumer segments allows for targeted marketing strategies, improving engagement and ROI through personalized campaigns.
Women have an affinity index of 105, indicating they are overrepresented among Contact's consumers. Men have an affinity index of 96, suggesting they are slightly underrepresented. Gen Z has an affinity index of 506, indicating high affinity.