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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Club Mahindra is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Club Mahindra performance in the India and how they change over time
See what factors influence Club Mahindra performance in the India and how they change over time
Available by subscription
Available by subscription
An analysis of Club Mahindra' competitors in the India
An analysis of Club Mahindra' competitors in the India
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market share, measured by foot traffic, indicates brand strength and customer preference within the Cafe & Restaurants industry, showing competitive power.
Club Mahindra's market performance is leading, with a percentile of 97, placing it in the top 3% of brands. This indicates strong customer preference. Performance peers in the same percentile include Ajwa Family Restaurant, Trippy Tequila Noida, Eden Park Restaurant, HFC - Hygienic Food Court ®, LOBITE PIZZA and Tovo Porur.
CSAT is key to assess brand perception, driving loyalty and repurchase. High satisfaction ensures positive word-of-mouth and sustainable growth.
Club Mahindra demonstrates strong customer satisfaction. Overall CSAT stands at 88%, with a significant increase of 21.9 percentage points year-over-year. Notably, Gujarat shows a CSAT of 100%, reflecting particularly high customer satisfaction in that state.
Outlet count indicates market reach and brand presence. Expansion reflects growth, while distribution impacts accessibility and revenue potential.
Club Mahindra has a varied distribution of outlets across India. Kerala leads with 12 outlets, followed by Goa with 9, and Uttarakhand with 7. This indicates a strong presence in these states, with a focused distribution strategy.
Understanding key competitors through cross-visitation unveils the competitive landscape, aiding strategic positioning and customer retention efforts.
Club Mahindra's customers also frequent McDonald's, Curry Leaf Restaurant, and Veda Coffee House, each with a cross-visitation rate of 8.33%. Tathastu Restaurant and Platform 65 have lower cross-visitation rates of 4.17%.
Traffic workload analysis informs staffing and resource allocation. Understanding peak hours optimizes service and enhances customer experience, driving operational efficiency.
Club Mahindra experiences peak traffic workload between 11:00 AM and 9:00 PM, with the highest workload around 9:00 PM (45.11) and 9 PM (45.38) and 9 PM (46.33). Traffic is minimal during early morning hours. Operational strategies should focus on these peak times.
Analyzing consumer segments tailors marketing strategies. Gender and generation insights enhance targeting, engagement, and overall effectiveness of campaigns.
Women are overrepresented in Club Mahindra's consumer base (affinity index of 116), while men are slightly underrepresented (affinity index of 95). Gen X shows a high affinity (371), whereas Gen Y is under-indexed (49), signaling a notable preference.