Book a demo—
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions

Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Chillbox is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Chillbox performance in the Greece and how they change over time
See what factors influence Chillbox performance in the Greece and how they change over time
Available by subscription
Available by subscription
An analysis of Chillbox' competitors in the Greece
An analysis of Chillbox' competitors in the Greece
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals competitive strength and customer preference within the Cafe & Restaurants industry in Greece.
Chillbox holds a leading position with a 99th percentile market performance. This indicates a strong brand share. Performance peers include Kima Restaurant Paros, Ta Mezedakia, Wasabe Asian Fusion, CITY GRILL, Piu Verde, and The Rouga, all within a similar high-performance range.
CSAT shows customer happiness, reveals loyalty, and impacts brand image and sales. It's essential for long-term success.
Chillbox's overall customer satisfaction (CSAT) is 77%, up by 3.3 percentage points year-over-year. Macedonia and Thrace show the highest CSAT at 86%, while Epirus and Western Macedonia have a CSAT of 81%. There's variability in satisfaction across states, indicating areas for improvement.
Outlet count signals brand reach and expansion. It highlights market presence and growth opportunities.
Chillbox has a varying number of outlets across different states in Greece. Macedonia and Thrace have the highest number of outlets (5), while other regions like Thessaly, Central Greece, Peloponnese, Western Greece, Ionian, Attica, and Crete have 3 outlets each. Aegean and Epirus have 2 outlets each.
Competitor analysis identifies key rivals and customer preferences, guiding strategies to gain a competitive edge.
Chillbox's top competitors, based on customer cross-visitation, include Pitogyros Traditional Grill House (5.03%), To Pontiako (3.77%), KooKoo Bar Restaurant Sunset View (2.52%), Barolo Restaurant (2.52%), and Lolita's Gelato (1.89%). These brands capture shared customer interest.
Traffic workload reveals peak hours, helping optimize staffing and resource allocation for better service.
Chillbox experiences peak traffic workload between 10:00 and 21:00, with the highest traffic around 19:00-20:00 (49.24%-49.42%). There is minimal traffic between 2:00 and 6:00. This data informs staffing and operational adjustments.
Understanding segments optimizes marketing by tailoring offers, messages, and experiences to specific customer groups.
Chillbox's customer base shows a higher affinity among women (107 Index) compared to men (95 Index). Gen X (129 Index) and Gen Z (139 Index) show stronger affinity compared to Gen Y (86 Index). Gen Z segment exibits particularly high engagement.