Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Chicken Shack is in the top 3% of brands
Sample of brands in the same percentile
See what factors influence Chicken Shack performance in the Indonesia and how they change over time
See what factors influence Chicken Shack performance in the Indonesia and how they change over time
Available by subscription
Available by subscription
An analysis of Chicken Shack' competitors in the Indonesia
An analysis of Chicken Shack' competitors in the Indonesia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand’s share of foot traffic, showing its competitive strength and customer preference within the industry.
Chicken Shack in Indonesia's Cafe & Restaurants industry is in the leading top 3% with a percentile of 97. This leading position indicates a strong market presence. Performance peers in the same percentile range include Teras by Plataran Summarecon Serpong, Joffi Ramen Kutabumi, Bakso Wonogiri Ningrat, Dago Terrace Coffee & Pizza, Satria Luwak Coffee, and BARBECUE 78 Dharmahusada Indah I no 8.
Customer satisfaction (CSAT) is vital as it reflects customer loyalty, impacts brand reputation, and drives repeat business and positive word-of-mouth.
Chicken Shack's overall customer satisfaction in Indonesia is high at 99%, with a significant increase of 7.9 percentage points year-over-year. In Java, the CSAT is also 99%, indicating consistent customer satisfaction across this region. This suggests that Chicken Shack effectively meets or exceeds customer expectations, fostering loyalty and positive brand perception.
Average check (avgCheck) is crucial for assessing revenue per transaction, informing pricing strategies, and gauging customer spending habits.
The overall average check for Chicken Shack in Indonesia is 101.9K IDR, showing a substantial 23% increase year-over-year. The Java region has an average check of 101.9K IDR. The increase suggests that customers are spending more per visit, potentially due to upselling or increased menu prices.
Outlet count indicates brand reach and expansion, reflecting investment in growth and physical accessibility for customers.
Chicken Shack has 2 outlets in the Java region of Indonesia. This indicates a focused presence in this specific area, suggesting a deliberate strategy of regional concentration rather than widespread distribution.
Identifying competitors helps understand market dynamics, benchmark performance, and refine strategies to gain a competitive edge.
The top competitors for Chicken Shack, based on customer cross-visitation, include Mediterranea Restaurant by Kamil (10%), Tibuan Parung Restaurant (6.67%), Café Batavia (6.67%), Daily Baguette (6.67%), and Maige Coffee Roastery (6.67%). These brands are visited by Chicken Shack's customers, highlighting potential competitive overlap.
Analyzing traffic workload by hour reveals peak times, enabling efficient staffing, resource allocation, and optimized service delivery.
Traffic workload analysis for Chicken Shack shows peak activity around 21:00-22:00 hours with 61% and 60.29% respectively. The lowest workload is around 5:00 hours with 36.43%. This data informs staffing and resource allocation strategies to meet customer demand during peak hours.
Understanding consumer segments allows tailored marketing, aligning products/services with specific needs and preferences for enhanced engagement.
Chicken Shack's consumer base shows an over-representation of Men (139 affinity index) and Gen X (271 affinity index) and under-representation of Women (52 affinity index) and Gen Y (99 affinity index). Men and Gen X are high affinity segments.