Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Chawla's is in the top 1% of brands
Sample of brands in the same percentile
See what factors influence Chawla's performance in the India and how they change over time
See what factors influence Chawla's performance in the India and how they change over time
Available by subscription
Available by subscription
An analysis of Chawla's' competitors in the India
An analysis of Chawla's' competitors in the India
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand share of foot traffic, showcasing competitive strength and customer preference within the cafe & restaurant industry.
Chawla's, with a market performance percentile of 99, is a leading brand in India's cafe & restaurant industry, placing it in the top 1%. This indicates strong market dominance and high customer preference compared to its peers like Macaw by Stories- OMR, Chennai, Ahwana Kitchen, Spicy villa, Aroma Pure Veg Restaurant, Kaadhale - Pure Vegetarian Restaurant, and Rangrezza 3.0 Restaurant & Banquet Hall which are also in the same leading position.
Customer satisfaction scores show brand health, informing service improvements to boost loyalty and attract new customers through positive experiences.
Chawla's overall customer satisfaction is 78%, a decrease of 2.2 percentage points year-over-year. Satisfaction varies by state, with Himachal Pradesh (93%) and Uttar Pradesh (90%) showing the highest CSAT. Delhi experienced a significant decrease (-18.8pp). Recent monthly CSAT data shows fluctuations, ranging from 67.57% to 86.17% between April and June 2025.
Average check size indicates customer spending habits, vital for pricing strategies and revenue forecasting within the competitive market landscape.
Chawla's average check is INR 910.4, a 39.1% increase year-over-year, suggesting customers are spending more per visit. Haryana has the highest average check (INR 1.3K), while Delhi has the lowest (INR 462.5). Recent monthly average check amounts fluctuated between INR 857.14 and INR 975.93 during April-June 2025.
Outlet count reflects brand reach and expansion, vital for capturing market share and increasing accessibility for the customer base.
Chawla's has a strong presence with 52 outlets in Punjab, making it the state with the most locations. Uttar Pradesh (15), Haryana (14) and Delhi (11) are also significant markets. Maharashtra, Madhya Pradesh, Chandigarh and Uttarakhand each have a smaller presence with 2 to 3 outlets. Rajasthan has 4 outlets and Himachal Pradesh has 5.
Competitor analysis shows market dynamics and customer preferences, informing competitive strategies and highlighting unique selling points.
Chawla's customers also frequent O Cafe & Restaurant (37.76% cross-visitation), Amritsari HAVELI Raebareli (37.07%), and Social Avenue (33.67%). Krishna Leela Family Restaurant sees 30.27% cross-visitation and Sky Heaven at 10.54%. This highlights the main competitors for Chawla's and where it needs to focus.
Understanding traffic workload helps optimize staffing, manage resources, and improve customer experience during peak and off-peak hours.
Chawla's experiences peak traffic workload between 18:00 and 21:00, with the highest at 20:00 (59.55%). Traffic is significantly lower during the early morning hours, indicating a need for resource allocation based on these peak and off-peak times.
Consumer segment analysis enables targeted marketing and product positioning by understanding different demographics, to enhance brand resonance and customer engagement.
Chawla's consumer base shows a higher affinity towards women (affinity index 62). Gen X is overrepresented (affinity index 198), while Gen Y (84) and Gen Z (64) are underrepresented compared to the average consumer. This data suggests a high affinity of Gen X to the brand.