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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Chatime is ahead of most brands
Sample of brands in the same percentile
See what factors influence Chatime performance in the France and how they change over time
See what factors influence Chatime performance in the France and how they change over time
Available by subscription
Available by subscription
An analysis of Chatime' competitors in the France
An analysis of Chatime' competitors in the France
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reflects brand strength and customer preference, showing competitive standing in the industry.
Chatime's market performance is at the 58th percentile, which is an average/above average position. This indicates a moderate share of customer traffic compared to other cafes and restaurants in France. Chatime is ahead of brands such as L'Orangeraie, Mama's Secret - Fresnes, La Villa IACAZIO, Joséphine à Table, Restaurant Entrepot'es, and So Delice, all positioned around the same percentile.
Customer satisfaction is crucial for loyalty and growth, directly impacting brand perception and revenue.
Chatime's overall customer satisfaction (CSAT) is 44% in France, with a significant increase of 16.3 percentage points year-over-year. This indicates improved customer sentiment. CSAT in Metropolitan France is also 44%, showing consistent satisfaction across the region based on available data.
Outlet count reflects market presence and expansion, showcasing brand reach and accessibility to customers.
Chatime has 3 outlets in Metropolitan France and 1 in Guadeloupe, demonstrating its distribution across these regions. The concentration is in Metropolitan France, where the brand has most presence.
Identifying competitors helps refine strategies, highlighting direct rivals and customer preference overlaps.
Chatime's main competitors, based on customer cross-visitation, are Yi Fang Choisy - Thé aux fruits et Bubble Tea (一芳台灣水果茶) and Malak Al Tawouk, each having a 50% cross-visitation rate. This means that customers who visit Chatime also frequently visit these other locations.
Understanding traffic workload helps optimize staffing and operations, aligning resources with customer flow.
Chatime's peak traffic workload occurs between 12:00 and 20:00, with the highest traffic observed around 13:00 (75.43). Traffic is minimal during the early morning hours (0:00-10:00). This suggests that Chatime is busiest during lunch and dinner hours.
Consumer segments inform targeted marketing, tailoring strategies to resonate with specific demographics for higher engagement.
Chatime's customer base shows high affinity among women (index of 156) and Gen Y (index of 196). Women and Gen Y are overrepresented within Chatime's consumer base. Men are underrepresented (index of 48).