Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Caffè Nero is ahead of most brands
Sample of brands in the same percentile
See what factors influence Caffè Nero performance in the Croatia and how they change over time
See what factors influence Caffè Nero performance in the Croatia and how they change over time
Available by subscription
Available by subscription
An analysis of Caffè Nero' competitors in the Croatia
An analysis of Caffè Nero' competitors in the Croatia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance percentile reflects brand's foot traffic share, indicating competitive strength and customer preference in the industry.
Caffè Nero's market performance in Croatia is at the 61st percentile, indicating an average/above average market standing. This suggests a moderate level of customer preference compared to competitors like Pizzeria Fjaka, Međimurska Hiža, Gostionica Mornar, Pancake / Palačinka, Pizzeria Oaza and Njam-Njam. The brand's performance decreased by 5 points year-over-year.
Customer satisfaction (CSAT) reflects brand perception, influencing loyalty, retention and revenue. Higher CSAT typically leads to increased customer lifetime value.
Caffè Nero's overall customer satisfaction in Croatia is 41%, which is up by 11.5 percentage points year-over-year. In Zagreb County, the CSAT is also 41%, showing consistent satisfaction across the monitored regions. The customer satisfaction dynamics show approximated level of 50% in April-June 2025.
Number of outlets reflects brand presence and market reach. It is an indicator of growth, investment, and potential revenue generation.
Caffè Nero has one outlet in Zagreb County, Croatia. This indicates a limited physical presence, with 100% of its outlets concentrated in this county. Further expansion could increase market share and brand visibility.
Identifying competitors helps refine strategies by understanding where customers also visit, informing positioning and potential partnership opportunities.
Caffè Nero's customers in Croatia also visit MakaMaka Acai & Poke bar, Franko’s Pizza & Bar, La Nostra Casa, Kloopa, and Batak with a cross-visitation rate of 33.33%. This overlap suggests opportunities for competitive analysis and potential collaborations to attract a broader customer base.
Traffic workload by hour reveals peak and low traffic times, essential for optimizing staffing, promotions, and resource allocation.
Caffè Nero in Croatia experiences peak traffic workload between 7 AM and 8 PM, with workload of 50% and higher. Traffic is lowest during the early morning hours (12 AM to 6 AM), indicating the need for adjusted staffing and marketing strategies to align with customer demand throughout the day.
Understanding consumer segments by gender and generation enables targeted marketing, improving engagement and ROI through tailored campaigns.
Caffè Nero's customer base in Croatia shows a high affinity for Women (index 101) and Gen Y (index 199). This means these segments are overrepresented compared to the average consumer. Marketing strategies could be tailored to better engage the Gen Y audience.