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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Butlers Chocolate Café is in the top 13% of brands
Sample of brands in the same percentile
See what factors influence Butlers Chocolate Café performance in the New Zealand and how they change over time
See what factors influence Butlers Chocolate Café performance in the New Zealand and how they change over time
Available by subscription
Available by subscription
An analysis of Butlers Chocolate Café' competitors in the New Zealand
An analysis of Butlers Chocolate Café' competitors in the New Zealand
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market performance reveals brand strength via foot traffic share, indicating customer preference and competitive standing in the cafe & restaurant industry.
Butlers Chocolate Café's market performance is at the 87th percentile, positioning it as an average/above average performer. This indicates a solid market standing compared to peers like Cafe 10, Yaki Yaki Korean Restaurant, The Thirsty Weta Bar & Eatery, TatiFrutti Juice Bar and Food, KAAF INDIAN CUISINE, and Paleta Nz, which are in the same percentile range.
Customer satisfaction (CSAT) reflects brand perception and loyalty, influencing repeat business and word-of-mouth referrals.
Butlers Chocolate Café's overall CSAT is 36%, a decrease of 17.6 percentage points year-over-year. In Wellington, CSAT is 42%, down by 14 percentage points. The CSAT trend from April to June 2025 remained consistent at approximately 35.29%, indicating a need to address customer satisfaction concerns.
Outlet count indicates brand reach and market penetration, affecting overall revenue potential and customer accessibility.
Butlers Chocolate Café has 4 outlets in Wellington and 1 in Auckland. This geographic distribution shows a stronger presence in Wellington compared to Auckland, reflecting regional market focus.
Identifying top competitors via customer cross-visitation informs strategic positioning and highlights competitive pressures.
Customers of Butlers Chocolate Café also frequently visit Riddiford Hotel & Restaurant, Toast to Toast - Sylvia Park, Mrs Bun&Dumpling, Bodega Eatery, and Lumbini Indian & Nepalese Cuisine, each with a cross-visitation rate of 20%. This indicates shared customer interests and potential competitive overlap.
Traffic workload analysis by hour helps optimize staffing and resource allocation, ensuring efficient service during peak times.
Butlers Chocolate Café's peak traffic workload occurs between 10 AM and 4 PM, with the highest traffic workload observed at 3 PM (69%). There is no traffic between 6 PM and 8 AM. This data can inform staffing and resource allocation to meet customer demand effectively.