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Vinkal Chadha
Managing Partner, Global Business Development
Search among the top café & restaurant brands by number of locations
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Black Tap Craft Burgers is in the top 4% of brands
Sample of brands in the same percentile
See what factors influence Black Tap Craft Burgers performance in the Malaysia and how they change over time
See what factors influence Black Tap Craft Burgers performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Black Tap Craft Burgers' competitors in the Malaysia
An analysis of Black Tap Craft Burgers' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance reveals brand share of foot traffic, indicating competitive strength and customer preference within the Cafe & Restaurants industry.
Black Tap Craft Burgers holds a percentile of 96, positioning it as a leading brand. This high percentile signifies a strong market presence, indicating significant customer preference compared to competitors like Restoran Good Taste, Taste of Thai, Mi Tarik Sinlan Melaka, Unu Fried Chicken, Commune by the Creators and Tien by Putien @ KLCC, all at the same percentile.
Customer Satisfaction reflects customer contentment, a crucial factor for loyalty, positive reviews, and brand reputation within the Cafe & Restaurants sector.
Black Tap Craft Burgers demonstrates a high level of customer satisfaction with an overall CSAT of 90%, showing a significant increase of 16.1 percentage points year-over-year. This upward trend indicates enhanced customer experiences, driven primarily by satisfaction levels in Selangor, which mirrors the overall CSAT performance.
Average Check quantifies customer spending per visit, reflecting menu pricing strategy, customer purchasing behavior, and revenue generation within the Cafe & Restaurants market.
Black Tap Craft Burgers exhibits an average check of 112.2 MYR, reflecting a notable increase of 18.1% year-over-year. This growth indicates higher customer spending per visit, suggesting either menu price adjustments or an increased consumption of higher-priced items, primarily from customers in Selangor.
Number of Outlets indicates brand presence, market penetration, and expansion strategy, impacting accessibility and customer reach within the Cafe & Restaurants industry.
Black Tap Craft Burgers operates a single outlet in Selangor. This concentrated presence suggests a focused market entry strategy, with Selangor serving as the primary location for its Cafe & Restaurants business in Malaysia.
Competitor analysis identifies key rivals based on shared customer visits, revealing direct competition and potential partnership or acquisition opportunities within the industry.
Black Tap Craft Burgers' customers also frequent iSHIN Fine Dine (9.09%), Restoran Sai Toh Lim 鱼丸粿条汤专卖店, The Lemon Tree PARKROYAL COLLECTION Kuala Lumpur, Aura Empire, and Halab KL (4.54% each). These brands represent notable competitors, indicating shared customer preferences in the Cafe & Restaurants market.
Traffic Workload reveals peak hours, informing staffing, inventory, and marketing strategies to optimize customer service and operational efficiency.
Black Tap Craft Burgers experiences the highest traffic workload between 11:00 AM and 11:00 PM, peaking at 69.43 between 9:00 PM and 10:00 PM. This indicates that the Cafe & Restaurants business caters significantly to lunch, dinner, and late-night customers.
Consumer Segments help target marketing, tailoring offers to different groups, boosting engagement, and improving ROI by understanding customer preferences.
Black Tap Craft Burgers appeals predominantly to women, with an affinity index of 90.00, while men have a affinity index of 107.00. Gen Y demonstrates a very high affinity (index of 183.00), which means they are highly overrepresented, indicating a strong connection with this demographic segment.