Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Ben & Jerry's is in the top 5% of brands
Sample of brands in the same percentile
See what factors influence Ben & Jerry's performance in the United Kingdom and how they change over time
See what factors influence Ben & Jerry's performance in the United Kingdom and how they change over time
Available by subscription
Available by subscription
An analysis of Ben & Jerry's' competitors in the United Kingdom
An analysis of Ben & Jerry's' competitors in the United Kingdom
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance shows a brand’s share of foot traffic, revealing its competitive strength and customer preference in the industry.
Ben & Jerry's Market Performance is at the 95th percentile, indicating a leading position. This signifies that Ben & Jerry's captures significantly more customer traffic compared to most competitors in the Cafe & Restaurants industry in the United Kingdom. Brands with similar market performance include Momo King, Sailmaker, The Steamboat Inn, Stokes, Taj and The Joseph Conrad.
Customer satisfaction (CSAT) indicates the degree to which customers' expectations are met, affecting loyalty and brand perception.
Ben & Jerry's overall customer satisfaction is at 85%, with a 3.2 percentage point increase year-over-year, suggesting a positive trend. In England, CSAT is also 85% with a 3.2 percentage point increase. Customer satisfaction peaked in April 2025.
Number of outlets indicates brand's reach and physical presence in a region, impacting market penetration and accessibility.
Ben & Jerry's has 9 outlets in England and 1 in Wales. This shows its distribution across the United Kingdom, with a stronger presence in England. Wales accounts for only 11.11% of total store count.
Competitor analysis identifies key rivals and customer preferences, helping strategic positioning and market share growth.
Customers of Ben & Jerry's also frequently visit Wazir Restaurant, Cherry Tree, Tacotaria, Colonel Saab, and The Famous Fish Pan. Each of these brands records a 5.26% cross-visitation rate, indicating shared customer interest. This insight allows Ben & Jerry's to understand customer preferences better.
Understanding traffic workload by hours helps to optimize staffing and resources during peak and off-peak times.
Ben & Jerry's sees peak traffic workload between 2 PM and 8 PM (hours 14-20), with the highest workload around 4 PM (hour 16). Traffic is minimal between midnight and 10 AM (hours 0-9) with significant lower workload from 10 PM to midnight (hours 22-23). These insights allow for targeted staffing and promotional strategies during peak hours.
Analyzing consumer segments tailors marketing, enhancing engagement, and boosting ROI.
Ben & Jerry's customer base shows a higher affinity towards women, indicated by an affinity index of 110.00. In terms of generations, Gen Z demonstrates a significantly higher affinity, indexed at 412.00. Gen X affinity indexed at 142.00. Gen Y shows lower affinity, indexed at 40.00.