Search among the top café & restaurant brands by number of locations
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Managing Partner, Global Business Development
Search among the top 10,053 café & restaurant brands by number of locations
Search among the top café & restaurant brands by number of locations
In Cafe & Restaurants
·May – Jul 25
Bella Italia is in the top 19% of brands
Sample of brands in the same percentile
See what factors influence Bella Italia performance in the Malaysia and how they change over time
See what factors influence Bella Italia performance in the Malaysia and how they change over time
Available by subscription
Available by subscription
An analysis of Bella Italia' competitors in the Malaysia
An analysis of Bella Italia' competitors in the Malaysia
Top-5 brands that brand's customers also visit
Discover your traffic workload during different times of the day
Join us for a demo where we'll discuss how Realytics can support your business growth and adaptability in changing market conditions
Managing Partner, Global Business Development
In Cafe & Restaurants
In Cafe & Restaurants
Search among the top 10,053 café & restaurant brands by number of locations
Cafe & Restaurants
Market Performance percentile reveals brand's share of foot traffic, showing competitive strength and customer preference.
Bella Italia's MARKET PERFORMANCE is at the 81st percentile, indicating an average/above average position in the Cafe & Restaurants industry in Malaysia. This suggests a solid market presence. Performance peers in the same percentile range include MASAKI Japanese BBQ Restaurant, Laman Cafe, Kakki Katsu, MASTER MING TAIWAN CUISINE, Pakopi Kingfisher Likas, and Restoran Hameeds Corner (SA0188278-M).
Customer Satisfaction reflects brand perception and loyalty, directly impacting repeat business and long-term growth.
Bella Italia's overall customer satisfaction (CSAT) is 55%, a decrease of 34.9 percentage points year-over-year. In Sarawak, CSAT is 57%, down 32.3 percentage points. This indicates a significant decline in customer satisfaction, requiring attention to service quality and customer experience.
Outlet count shows brand reach, directly relating to market coverage and potential revenue streams.
Bella Italia has one outlet each in Penang and Sarawak. This indicates a limited but present market coverage within Malaysia.
Competitor analysis helps identify direct rivals and understand customer preferences, driving strategic differentiation.
Bella Italia's top competitors based on customer cross-visitation are Tandoori Palace Jalan song (33.33%), Oishi (16.67%), Dolce Dessert Café (16.67%), LOFT @ Galacity (16.67%), and QBAY Restaurant (16.67%). Tandoori Palace Jalan song sees the highest overlap in customer base.
Traffic Workload reveals peak hours, enabling staff optimization and targeted promotions to boost off-peak sales.
Bella Italia's peak traffic workload occurs between 18:00 and 19:00 hours, reaching 67.14%. There is no traffic observed between 0:00 and 11:00, suggesting the restaurant is closed, or doesn't register workload (foot traffic) during these hours. The lowest workload is at 21:00.
Understanding consumer segments informs targeted marketing, aligning product offerings with specific customer preferences.
Bella Italia's customer base shows high affinity with Women (103 index, over-represented) compared to men (98 index, under-represented). The brand is particularly popular among Gen X (250 index, highly over-represented) and Gen Y (122 index, over-represented) consumer segments.